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| Hyland Software, Inc. |
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| Westlake |
| Industry: |
Technology |
| NEO Employees: |
646 |
| NC99 Years Won: |
5 |
Mission Statement
As Hyland Software continues to evolve, we remain dedicated to our fundamental reason for existence. Broad, inspirational, and enduring, Hyland Software’s purpose is to enable organizations to operate more efficiently and effectively. |
Organization Description
Hyland Software, Inc. develops OnBase®, an enterprise content management software, which combines document management, business process management, and records management in a single application. OnBase allows organizations to automate processes, reduce the time and cost of performing important business functions, improve organizational efficiency, and address the need for governance, risk, and compliance. |
Organization Culture
Hyland has the philosophy of ‘work hard-play hard’ and we take this philosophy seriously. Because of the nature of our industry, we have many different “culture events” throughout the year. Examples include a spontaneous game of dodgeball in our atrium, or a Clam Bake at Whiskey Island Marina, where our employees provide the live music. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Top management shows their loyalty to our top performers through consistently recognizing their outstanding performance, dedication, and loyalty to Hyland. We recognize these individuals through monetary reward, tickets to fun local events (CAVS playoffs, Indians etc.), and verbal recognition in front of the entire company. |
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| Online Career Center |
| InfoCision Management Corporation |
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| Akron |
| Industry: |
Other For-Profit |
| NEO Employees: |
1692 |
| NC99 Years Won: |
7 |
Mission Statement
Our mission at InfoCision is to strive daily to make sure our clients feel great about the communicators taking and making their calls, and to create an environment in which people enjoy coming to work, while our company remains financially strong. |
Organization Description
For more than 25 years, InfoCision Management Corporation has partnered with Fortune 500 companies and the nation’s largest nonprofit, religious, and political organizations. As a leading call center company, our solutions include inbound and outbound teleservices, mail and premium fulfillment, and bulk e-mail and fax. |
Organization Culture
InfoCision’s policies and practices truly reflect its mission to create an environment in which people can enjoy their career, while growing professionally and personally. Employees have access to numerous amenities including on-site fitness centers, subsidized child care, and weight loss and smoking cessation programs. InfoCision sends out monthly e-mails recognizing successfully implemented script suggestions from call center staff. Our unique peer review system allows employees to be evaluated for raises and promotions based on many levels of performance. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Our President and CEO, Carl Albright, fosters a company culture in which people enjoy coming to work. When recruiting employees, we promote our great wages, professional atmosphere, family environment, and the fact that we raise more money for nonprofit organizations than any teleservices company in the world. To ensure that we are hiring and retaining the most talented workforce, we have added numerous amenities including on-site InfoFitness centers, our own doctor on-site at our InfoWellness clinics, and even a day care on-site at our Dayton location. We also offer competitive salary packages with individualized bonus plans, health and dental benefits, 401k, smoking cessation, an employee assistance program, as well as many other benefits. |
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| Online Career Center |
| Intuit Real Estate Solutions |
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| Highland Hills |
| Industry: |
Technology |
| NEO Employees: |
225 |
| NC99 Years Won: |
5 |
Mission Statement
To transform the enterprise real estate market by delivering technology solutions and services that drive investment and operating value never thought possible. |
Organization Description
Intuit Real Estate Solutions offers business management solutions to the global property management and corporate real estate industries. By offering both hosted and packaged enterprise software, we strive to develop long-term, successful relationships with clients. Currently, we have over 4,500 clients on five continents and in 41 countries. |
Organization Culture
Intuit creates a consistent culture across the globe by having a company wide “True North Statement” that starts by creating a high performance organization. Our Performance Management Process is executed effectively and our compensation and recognition system rewards the right behaviors. Our Employee Social Committee hosts a weekly social event that is designed to provide a means for us to get to know each other in an informal setting and have fun. Employee life events are recognized by the leadership of the company. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
It is not unusual for the CEO to come once or twice per year to Ohio from our corporate headquarters in Mountain View, California. Every year during our annual focal process all levels of leadership take part in a series of organizational and talent assessments designed to ensure that we are taking the right actions at the right time to support the business strategy with the right organizational design and talent to win. Because top performers attract and love to work with other high performers, we know that employee referrals are one of our best sources for talent. |
| Website |
| Online Career Center |
| Jennings Center for Older Adults |
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| Garfield Heights |
| Industry: |
Health / Human Services |
| NEO Employees: |
264 |
| NC99 Years Won: |
3 |
Mission Statement
Jennings Center for Older Adults, inspired by the Sisters of the Holy Spirit and the Catholic Diocese of Cleveland, continues the loving ministry of Jesus by providing health care and supportive services to older adults, with a special concern for those with limited means. |
Organization Description
The Jennings retirement community is a continuum of care that offers both the freedom of independent living and the comfort of nursing care through the following programs: nursing home, assisted living, adult day services, senior apartment living, community health services, rehabilitation, respite and child/infant care. |
Organization Culture
Jennings’ values of respect, hospitality, discovery of potential, community, and celebration of life assures a culture of helping staff members succeed through work/life support, development, and fun. This is demonstrated through an on-site day care program, employee assistance program, and our ACHIEVE program that provides assistance with money management, workplace challenges, wellness, and careers. Employees are given on-site training, tuition assistance, and flexible schedules to help them pursue careers and advance at Jennings. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Our CEO and top management are committed to providing competitive pay and benefits for staff as well as attractive human resource programs. Jennings performs a wage market study and employee survey annually and responds to the results to remain competitive. In addition to our open door policy, our CEO and top management team remain visible by serving food at recognition events, and attending and/or presenting in quarterly staff meetings and staff events. Our CEO and top management are also committed to assuring we hire top performers and have established a recruiting and on-boarding process that has reduced our 1st year turnover 35.1%; from 46% in 2004 to 10.9% in 2007. |
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| Online Career Center |
| Judson at University Circle |
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| Cleveland |
| Industry: |
Other Non-Profit |
| NEO Employees: |
370 |
| NC99 Years Won: |
5 |
Mission Statement
Judson's mission is to provide programs and living options for individuals taking responsibility for their successful aging experience. |
Organization Description
Judson is an accredited, non-profit, continuing-care retirement community that has been serving Northeast Ohio since 1906. With two complimentary campuses, located within the culturalhub of Cleveland, Judson provides independent, assisted living, nursing care, memory support services, a host of health and wellness programs, and home and community services |
Organization Culture
Various recognition programs such as an Annual Employee Recognition lunch are given to employees. The Robertson Award is given to outstanding State Tested Nursing Aides. Twelve outstanding employees are recognized by Judson and our state organization (AOPHA) as star winners. Managers submit names of employees who have demonstrated outstanding performance and every other Friday a raffle is held for all employees whose names have been submitted to receive an award. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
We recruit in different venues in Northeast Ohio, including information about Judson programs and our benefits. Our top management is involved in the recruiting process for their individual departments. We retain employees by various recognition programs such as an annual Employee Recognition lunch for employees with more than 5 years of service, and also award employees with service pins. The Robertson Award is for 4 outstanding State Tested Nursing Aides, and 12 outstanding employees are recognized by Judson and our state organization as AOPHA star winners. |
| Website |
| Online Career Center |
| Kent State University |
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| Kent |
| Industry: |
Education |
| NEO Employees: |
3577 |
| NC99 Years Won: |
3 |
Mission Statement
The mission of Kent State University is to discover, create, apply, and share knowledge, as well as to foster ethical and humanitarian values in the service of Ohio and the global community. As an eight-campus educational system, Kent State offers a broad array of academic programs to engage students in diverse learning environments that educate them to think critically and to expand their intellectual horizons while attaining the knowledge and skills necessary for responsible citizenship and productive careers. |
Organization Description
KSU is a dynamic, intellectual community with more than 184,000 alumni worldwide. We have a commitment to excellence in teaching and learning that fosters success for all of our students. We have earned national attention for faculty, staff, and student innovations in learning technologies, liquid-crystal materials, biomedicine, and other fields. |
Organization Culture
Kent State University has many unique events that serve our employees and the community. The Twenty Year Club Service Awards Program is an annual event established in 1966 to honor classified and unclassified employees who have dedicated 20 years of continuous service to Kent State University. The Martin Luther King Jr. Day celebration is part of the university’s comprehensive approach to diversity. Programs feature several community events, including essay, poetry, fine arts, and music competitions throughout the Kent community. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Kent State University leadership is very involved in attracting, selecting, and retaining top performers. From the university’s commitment to diversity, to its great strides in seeking out top-tier academic and administrative personnel from around the region and country, the university is lead by its senior executives in the endeavor of attracting talent. Senior leadership is involved in search committees as a way of meeting and evaluating talented prospects; working with human resources in a partnership to source top-tier candidates; and continually evaluating compensation structures and benefit offerings with the goal of attracting talented professionals to the university. |
| Website |
| Online Career Center |
| Kingston of Vermilion |
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| Vermilion |
| Industry: |
Other For-Profit |
| NEO Employees: |
155 |
| NC99 Years Won: |
5 |
Mission Statement
Kingston's mission statement is not about what we do for the residents that we provide services to at our facility like most long term care companies. Instead, it is all about how we take care of our employees and what expectations and services we provide to them. Therefore, if we take good care of our employees, they will in turn take good care of our residents. |
Organization Description
Kingston of Vermilion is a skilled nursing and rehabilitation facility that provides services to short-term patients on an inpatient and outpatient basis. We employ many different professional staff in multiple fields, including: nurses, nursing assistants, housekeeping, laundry, maintenance, dining services, activities, therapy, medical records, business office personnel, social services, human resources, marketing, and management. |
Organization Culture
We celebrate with gifts & meals for National observances of Occupational Therapy Month, Administrators Week, Activities Month, Administrative Assistants Week, Nurses Week, STNA Week, Nursing Home Week, Physical Therapy Month, Speech Therapy Month, Social Workers Month, Housekeeping Week, Dining Services Week, and Volunteer Month. Each department also holds special events as part of the Kingston Q12 Conversation plans. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Each applicant is required to complete a Talent Assessment that is geared for the type of position for which he or she is applying, which helps ensure that the employee is the right fit for that individual role. Every year our employees are asked to complete a Q12 Survey and afterwards employees meet with their workgroups and supervisor to discuss the results and engage in dialogue to improve communication, offer feedback, solicit needed materials and equipment, and improve recognition. |
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| Online Career Center |
| KPMG LLP |
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| Cleveland |
| Industry: |
Other For-Profit |
| NEO Employees: |
113 |
| NC99 Years Won: |
4 |
Mission Statement
KPMG is the global network of professional services firms whose aim is to turn knowledge into value for the benefit of its clients, its people, and its communities. KPMG's core values are what defines this firm. Our core values represent how we relate to each other, what we expect of our clients, and what our clients and the marketplace should expect of us. They define our culture and reflect our commitment to the highest principles of personal and professional conduct. Our core values are: - We lead by example- We work together- We respect the individual- We seek the facts and provide insight- We are open and honest in our communication- We are committed to our communities- Above all, we act with integrity. |
Organization Description
KPMG is the audit, tax, and advisory firm that has maintained a continuous commitment throughout its history to providing leadership, integrity and quality. The Big Four firm with the strongest growth record over the past decade, KPMG turns knowledge into value for the benefit of its clients, people and communities, and the capital markets. Its professionals work together to provide clients access to global support, industry insights, and a multidisciplinary range of services. KPMG LLP is the U.S. member firm of KPMG International. KPMG International member firms have nearly 113,000 professionals including almost 7,000 partners, in 148 countries. KPMG's Cleveland office has provided professional services in Northeast Ohio, including Akron and Canton, for over 80 years. KPMG Cleveland has more than 100 professionals, including 6 partners, who provide audit, risk advisory, and tax services to clients in all lines of business. |
Organization Culture
KPMG's program offerings help employees balance their personal and professional lives, and we recognize the hard work of our professionals. The Shared Backup Care program enables employees the opportunity to share unused backup child and elder care usages with colleagues who have exhausted their allotment. Our Summer Weekend Jumpstart gives employees the option to leave early on summer Fridays. We provide great development and advancement opportunities in an environment that supports the personal and professional lives of its people. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
KPMG has a National Employer of Choice program that addresses four key challenges: enhancing work/life effectiveness; aligning performance, advancement, rewards systems, and mentoring; building inclusive communities; and treating everyone with respect and dignity. Today, the EOC program is driven by the Chairman’s office and supported within each local office. We encourage regular and honest communication between our management team and all employees and make sure that they are aware of this program and the benefits that it provides. |
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| Online Career Center |
| Lachina Publishing Services, Inc. |
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| Cleveland |
| Industry: |
Other For-Profit |
| NEO Employees: |
32 |
| NC99 Years Won: |
2 |
Mission Statement
The mission of Lachina Publishing Services is to deliver every project error-free, on time, with the highest regard for both exceeding the expectations of our clients and being mindful of the needs of all who participate on the project. |
Organization Description
We develop and produce textbooks and trade books for educational and mass markets. Our talent for attention to detail in a unique editorial-technological paradigm makes us the top choice of publishers nationwide. We offer: a comprehensive range of project management, editorial, graphics, and production services; excellent customer service; top-quality products. |
Organization Culture
One aspect of our culture that is unique is that we have 5 rules (really 5 values) that we have posted at our desks. One of the 5 rules is, simply, Be nice. As our mission statement says, we are mindful of each others needs, which goes a long way toward making our organization a great place to work. We have a lot of special rituals that are not written down, but are things we do to be nice. If it is a tough project that requires a lot of effort, everyone who can will pitch in to help out, without even being asked. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Our CEO and managers believe in servant leadership and we strive to serve and support staff by providing the resources needed to be successful. We have created a custom professional development system for our organization that allows staff to grow, be given feedback, set goals, and to be rewarded. Our CEO cares about every member of the staff and goes out of his way to express appreciation and recognize achievement in many ways, such as monetary rewards, announcements at company meetings, company-wide events, buying dinner during busy season, and taking time out of his own schedule to copyedit books if needed! |
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| Lake Hospital System |
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| Painesville |
| Industry: |
Hospital |
| NEO Employees: |
1410 |
| NC99 Years Won: |
7 |
Mission Statement
Our mission is to provide comprehensive health care services to the residents of Lake County and its neighboring communities in partnership with those who share a commitment to local access, healing with compassion, and superior quality. |
Organization Description
Lake Hospital System is a private, not-for-profit, community-based health care system comprised of nine facilities. We provide comprehensive health care services to the residents of Lake County and its neighboring communities in partnership with those who share our commitment to local access, healing with compassion, and superior quality. |
Organization Culture
Our hospital system provides award-winning care and the latest in medical technology while at the same time remaining a good neighbor to the communities we serve. We participate and sponsor a number of team member and community events throughout the year. Team members are encouraged to share their opinions, questions, and concerns with executive level leadership at our quarterly Employee Forums. Employees are also given the opportunity to recognize their peers for outstanding service and living our values by submitting Above and Beyond - Thank you cards and completing RITSI Values nominations. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
At LHS, leadership believes that the key to retention of top performers is an open-line of communication. Senior Leadership makes itself available to team members on a quarterly basis for Employee Forums, held in the cafeteria at both locations. Traveling forums are taken to the floors for those health care professionals who are unable to leave the patient areas or work night shift. During the forums, team members are given organizational updates and encouraged to ask questions and share concerns. Senior leaders encourage development and promotion from within and our largest source of recruitment is team member referrals. |
| Website |
| Online Career Center |
| Liggett Stashower |
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| Cleveland |
| Industry: |
Advertising / Marketing |
| NEO Employees: |
65 |
| NC99 Years Won: |
5 |
Mission Statement
The Liggett Stashower Vision- We are this kind of people: We are smart, passionate individuals who take personal responsibility to do what is right and to act with the utmost respect, honesty, and fairness. No excuses. We roll up our sleeves to get the work done. We combine an entrepreneurial spirit with an atmosphere of teamwork. And we have fun. Our product is more than the client requested today, different from what we delivered yesterday, and reflects innovative thinking for tomorrow. Work that works. We have come together to shape decisions, create prosperity, and change the status quo through the unimaginable power of communications. |
Organization Description
With solid roots in advertising and public relations, today we are building a reputation on building brands. Taking a media-neutral approach, we exploit our clients’ unique opportunities in the marketplace by bringing creative, big-idea thinking to every assignment and deliver breakthrough ideas that create head-turning results and award-winning recognition. |
Organization Culture
The Annual Vision Awards is a peer recognition program for staff members who best exemplify the LS Vision. Our quarterly Wake Up Meetings and Daily Grapevine e-mails provide regular communication with staff and serves to inform and empower employees. The employees of LS are continuing the tradition started by our founders of giving back to the community where we live and work. Our involvement ranges from pro bono work for a host of non-profit groups, to serving on Boards and Committees of philanthropic, educational, and professional organizations, to participating in a group community service project working at the Cleveland Foodbank. |
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
We are responding to the changes in the advertising and public relations industries by creating a new agency model – the agency of the future, a place focused on helping brilliant people spread their ideas. We are committed to getting the right people on the bus and we have a variety of programs in place to make this happen. Ranging from identifying and nurturing young talent (Scholarship Program, Internship Program), to recognizing and rewarding top performers (Annual Vision Awards, Bonus Incentive Programs), to consistent, regular communications to inform and empower staff. |
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