Building Great Places to Work

September 1. 2013

How the Best Companies Recognize & Reward Employees

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September 1. 2013

How the Best Companies Recognize and Reward Employees

NorthCoast 99 winners constantly strive to make their employees, and especially their top performers, feel valued and appreciated for all of their hard work and contributions to their organizations. They recognize that showing appreciation for the big and little things that top performers do, make all the difference when it comes to retaining and engaging them. Winners show that they really care about their people and respect their contributions. More...

August 31. 2013

Case Study: Continuous Improvement Program

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August 31. 2013

Background

Human Arc recognizes that growth and improvement is important to ensure long-term viability, superior customer service, and employee satisfaction. It also recognizes that engaging employees in the continuous improvement process is critical as they are best suited to identify improvement opportunities. Human Arc was challenged to develop a way to tap into employees' creative potential and knowledge of the business to ensure that their ideas could impact the organization. More...

August 31. 2013

Case Study: On-Boarding

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August 31. 2013

Background

Findaway World realized that its on-boarding program was not sustainable with its pace of growth. Each manager was responsible for on-boarding new employees and the program was not consistent across the organization. It became clear that the organization needed to create a structured approach to optimize the on-boarding process while keeping it true to its culture. As a result, the "Finding Your Way at Findaway World" program was created. More...

August 31. 2013

Case Study: Innovation & Leadership Development

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August 31. 2013

Background

The Cleveland Indians is a smaller organization and as a result, has more limited growth and advancement opportunities. In order to keep top performers engaged and develop a pool of future leaders, the organization created a program to enhance employees' skills and give them new opportunities to obtain knowledge and responsibility. More...

August 31. 2013

Case Study: Recruiting

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August 31. 2013

Background

In years past, the Cleveland Clinic's recruiters in Talent Acquisition were responsible for the recruitment of positions based on departments and institutes, regardless of title, pay, or years of experience required for the role. Recruiters were responsible for hiring positions ranging from entry level to executive director, but the problem with this method of hiring was that recruiting an executive (for example) was much different than recruiting an entry level or clinical position. More...

August 31. 2013

Winner Best Practices: New-Hire Engagement & On-Boarding

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August 31. 2013

NorthCoast 99 winners strive to create an exceptionally positive and comfortable experience for their new-hire after they accept the offer, on their first day, and within their first weeks and month on the job. Through the many touch points they make with new-hires and structured, well-organized approaches, winners make on-boarding a memorable and educational experience for new employees. More...

August 31. 2013

10 Wellness Offerings Top Employers Provide

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August 31. 2013

NorthCoast 99 winners care about their employees' well-being and are committed to investing in and supporting their employees' health through a range of educational opportunities, resources, programs, and incentives. All of these options serve to help employees develop a healthy lifestyle. Here are eleven (11) wellness options commonly offered by NorthCoast 99 winners. More...

August 31. 2013

9 Performance Management Practices Winners Use

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August 31. 2013

NorthCoast 99 winners have put into place performance management practices to provide their employees with clarity on how to be a top performer as well as to help employees become top performers and sustain top performance. Winners want their employees to have a clear vision of success and understand how to achieve high performance levels within the organization. More...

August 31. 2013

Winner Best Practices: Recruiting & Finding Top Talent

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August 31. 2013

Winners customize their recruiting methods and strategies based on the type of candidate they are trying to target (active, passive, or internal). For example, with active candidates, they may pursue print or media advertising, online job postings, and job fairs. When trying to reach passive candidates, they may use professional networking or searches on social media. Finally, when trying to source internal candidates, winners post jobs internally, use succession and development plans, consult internal data to identify a fit, or seek referrals and recommendations from supervisors. More...

August 31. 2013

New Hire Perspectives: The New-Hire Experience at Winners

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August 31. 2013

Each organization that applied for the NorthCoast 99 award was required to choose 3 employees hired in the past year to complete the New-Hire Survey. A total of 459 new-hires participated in the survey. New-hires were asked to rate the effectiveness of their organization's recruiting, selection, new-hire engagement, and on-boarding initiatives on a 6-point scale measuring their degree of agreement and were also asked a few open ended questions regarding perceptions of their organizations' recruiting, hiring, and on-boarding process as well as their first impressions of the organization. More...

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